USO Guam Facility Reservations

FACILITY RESERVATION RULES & REGULATIONS
FOR USO GUAM CENTERS

(USO ANDERSEN, USO NAVAL BASE GUAM, USO TUMON BAY)

Updated May 2021

NOTICE: Due to military leadership guidance, only service members and their adult dependents may utilize USO Guam centers at this time. We appreciate your understanding and look forward to welcoming more military families, military retirees, and guests when we return to normal operations.

  1. The Primary Point of Contact and Secondary Point of Contact will be the parties responsible for requesting facility use, ensuring all participants abide by USO Guam policies, and ensuring the area is completely clean after use. The Primary Point of Contact and Secondary Point of Contact will be held responsible for replacing any damaged, lost, or stolen equipment, furniture, or plants. The Primary Point of Contact must be at least 18 years old and possess a valid Active Duty, National Guard, Reserve, or Service Member Dependent military ID card.

  2. USO Guam centers are provided for the comfort and convenience of all military personnel - Active, Reserve, and Guard - and their family members. We must prioritize limited space and resources at our center to support these primary constituents. However, at the discretion of the Area Director and Center Manager, military retirees and their family members may also visit this center on a space-available basis, depending on operational requirements.

  3. USO Guam center guest policies will be enforced for all functions and are subject to Area Director and Center Manager approval. The guest policy allows each military ID cardholder to sponsor only ONE civilian/non-military ID cardholder per visit. All guests must be at least 18 years old unless accompanied by a parent (or legal guardian with documentation). Military ID cardholders are responsible for and must remain with their guests at all times. Military ID cardholders are also liable for replacing any equipment or furniture that is damaged or misplaced by their dependents or guests.

  4. We love our military children, and they are welcome in the USO! For their safety, minors under 18 must always be accompanied by a parent (or legal guardian with documentation). Babysitting by anyone other than a parent (or legal guardian with documentation) is not permitted on USO premises. Active play must take place in the family room, and a parent must be present. All other areas of the USO are considered “quiet areas.“ Parents/legal guardians must directly supervise/maintain line of sight overview of minors at all times. Minors are not permitted in a separate room from parents/legal guardians – including use of the family room. Supervision of minors includes ensuring no shouting, loud play, jumping or running, eating in non-food areas, disregard of staff/volunteer guidance, improper use of furniture, etc. USO reserves the right to request any families with unmonitored or misbehaving minors to depart the center.

  5. Alcohol, tobacco products, vapes, illegal drugs, and weapons are strictly prohibited in USO Guam centers. Only military law enforcement officers on OFFICIAL DUTY may carry their duty weapon while visiting USO Guam centers.

  6. Guests may not sell products or services in USO Guam centers and are prohibited from advertising or promoting any products or services for sale.

  7. Appropriate clothing and footwear must be worn at all times; nothing deemed too revealing, explicit, or containing profane or offensive messages will be allowed.

  8. Respectful language and conduct are expected at all times. USO Guam will not tolerate any form of violence, harassment, act of aggression, or horseplay.

  9. All guests are expected to clean up after themselves and properly dispose of garbage. Food and beverages should also be kept on the dining tables and should never be around computers and massage chairs.

  10. All borrowed items (gaming equipment, headphones, chargers, etc.) must be returned to the USO Guam center you are visiting.

  11. USO Guam centers are honored to welcome your special event. USO Guam provides food/drinks/decor for official USO-sponsored events only. We ask that you please plan to provide the food/snacks/drinks for your special events.

  12. This reservation may be subject to cancellation should an urgent need arise (i.e., high traffic from military movements or exercises). You will receive prior notification from a staff member if this happens.

Please direct any questions or concerns to the USO Guam Area Operations Manager at jlujan@uso.org or 671-563-4USO(4876).